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Terms & Conditions

How to Order

 

You can place your order using one of the following methods:

1. Use Shopping Trolley with Secure Credit Card facilities

2. Use Shopping Trolley and click Payment by Cheque option, then send a cheque made payable to 'Crafts U Love Ltd' to:- Crafts U Love Ltd, Westcoats Farm, Stan Hill, Charlwood, Surrey, RH6 0ES. Along with your order number.

3. You can order by printing off an Order Form  and filling it in with Products and quantities etc.  Send it along with a cheque made payable to 'Crafts U Love Ltd' to:- Crafts U Love Ltd, Westcoats Farm, Stan Hill, Charlwood, Surrey, RH6 0ES

4. Or Email order details and send a cheque in the post. 

5. Telephone your order on 01293 863576 (Mon - Fri 9.00am - 5.00pm) either giving Credit Card details or sending a cheque in the post.

6. If you wish to collect your order, payment can be made by Credit Card, cheque with guarantee card or cash.

 

Postage and Packaging Charges
Within UK & N.Ireland UK NEXT WORKING DAY Courier Europe Rest of the World
Under 25.00  2.49 4.99 8.00 9.00
25.01 - 50.00 2.49 4.99 10.00 13.00
50.01 - 75.00 2.49 4.99 12.00 17.00
75.01 - 100.00 2.49 4.99 15.00 21.00
100 and Over 2.49 4.99 20.00 25.00

Orders will be despatched within 1-3 working days (subject to stock availability).  

NEXT WORKING DAY UK COURIER (Delivery next working day via Interlink) - Order by 1pm, Monday-Friday, for same day despatch. Orders made after 1pm may still be despatched the same day, otherwise despatch will be on the next working day (Monday-Friday only, excluding bank holidays). You will be contacted immediately if there is an out of stock item. Please note that Interlink uses a predict service that advises customers of a one hour delivery slot to save waiting in all day. So when placing your order please enter your mobile number in order to receive a text with your hour slot. If required the text can be used to re-arrange delivery for another day.
SERVICE NOT AVAILABLE TO THE FOLLOWING POSTCODES:-
Scottish Highlands: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH14-26, PH30, PH31-41, PH49-50. Scottish Islands includes postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3. + Northern Ireland & Isle of White.

Alternatively if you want to collect your order please advise us and we can let you know when your order is ready.

International Shipping - Crafts U Love Ltd reserves the right to request further payment or cancel  any order that exceeds reasonable freight costs.

If you would like to check stock availability before sending a cheque please click here with your quantities, product codes & descriptions - thank you.

PLEASE NOTE DELIVERY TIMES ARE SUBJECT TO STOCK AVAILABILITY

We accept all the following cards:




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