Returns

We are confident that you will be satisfied with your order. However if you are not happy with a product please return the item(s) to us within 7 working days for either a replacement, refund or a credit note. Any items returned must be in good condition and saleable as new. We reserve the right to refuse a refund of any item(s) that are not returned in a reasonable condition.

In the unlikely event of a faulty product please contact us immediately to arrange a replacement to be sent. Please note that if a returned item is tested and is not faulty then a postage charge will be applied.
Before return you will need to contact us for a Goods Return Form, please email us at enquiries@craftsulove.co.uk

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